Assist – Travel / Transport
Safe, reliable support to help you get where you need to go.
What is
Assistance with Travel / Transport?
Assist – Travel / Transport provides help with getting from home to the places that matter in your life.
Depending on your needs, this might mean:
A support worker driving you in their vehicle
Travelling with you in a taxi or rideshare
Supporting you to use public transport more independently
The aim is to make travel safer, easier and less stressful so you can access services, activities and opportunities in your community.
Ways we can support your travel
Transport support can look different for everyone. We can help with:
Medical and health appointments – GP, specialists, therapy, allied health and hospital visits
Everyday errands – shopping, banking, post office and other essential trips
Programs and activities – day programs, community groups, sports, classes and social events
Work and study – transport to and from work, training, TAFE, university or volunteering
Public transport training – where appropriate, helping you learn how to use buses, trains or trams safely and confidently
We’ll look at your routine and work out where transport support will make the biggest difference.
How We Help
Daily Travel Support
Assistance with getting to appointments, school, work, and community activities.
Public Transport Training
Helping participants learn to safely and confidently use buses, trains, and trams.
Safe & Reliable Transport
Ensuring every journey is secure and suited to the participant’s needs.
Community Engagement
Supporting participants to engage in social, recreational, and cultural activities.
Specialist Transport Assistance
Organising accessible transport options for participants with higher mobility or medical needs.
Frequently Asked Questions
This depends on your needs. We may use a support worker’s vehicle, your own vehicle (if appropriate), or accessible vehicles where required. We can also support you to use taxis or rideshares.
Yes. We consider your mobility needs carefully and use vehicles and methods that are safe and suitable for your equipment.
Assist – Travel / Transport is usually funded under your NDIS plan, but how it’s used can vary. We can help you understand what’s covered.
If you’d like them to and it’s part of your plan, your support worker can wait with you or nearby, depending on your privacy and comfort.