Assist Access / Maintain Employment

Practical support to find, start and keep a job that suits your strengths.

What is

Employment support under the NDIS?

Assist Access / Maintain Employment is support that helps you get ready for work, find a job and keep it.

This can include:

  • Understanding what types of work might suit you

  • Helping you apply for jobs and attend interviews

  • Providing support once you’ve started work to help you settle in and manage your role

The aim is to give you the ongoing support you need so employment feels achievable and sustainable.

Ways we can help
with work and employment

Depending on your goals, skills and NDIS plan, we can support you with:

  • Work readiness – building routines, time management and workplace expectations

  • Exploring job options – identifying your strengths, interests and suitable types of work

  • Resumes and job applications – creating resumes, writing cover letters and applying for roles

  • Interview preparation – practising common questions, planning transport and managing nerves

  • On-the-job support – helping you learn tasks, understand instructions and communicate with colleagues or supervisors

  • Problem-solving at work – support to manage challenges, sensory needs, communication issues or changes at work

  • Maintaining employment – ongoing check-ins, adjustments and coordination with your employer or support services (with your consent)

We tailor support to where you’re at — whether you’re just thinking about work or already employed.

Who Is This Service For?

This service is suitable for NDIS participants who:

  • Are thinking about starting work but aren’t sure where to begin

  • Would like help to find, apply for and attend job opportunities

  • Are already employed but need support to keep their job

  • Experience anxiety, communication difficulties or other challenges in work settings

  • Have goals related to open employment, supported employment, volunteering or work experience

You don’t need to have everything figured out — we can help you explore options step by step.

How Our Support Works

  • We talk about your goals and experience
    We start by discussing your interests, skills, past work or study, and what you’d like to do in the future.

  • We create a work support plan
    Together we identify what you need help with — resumes, applications, interviews, routines, on-the-job support — and how this fits into your NDIS plan.

  • We support you to prepare and apply
    We help you build routines, practise interview skills, search for roles and apply for suitable jobs or opportunities.

  • We provide support once you start work
    If you gain a job, we can support you to learn tasks, communicate with your employer (with your consent), and manage your work week.

  • We check in regularly
    We review how things are going at work, help you problem-solve challenges and make any adjustments needed to your support.

Our Approach

Strength-based

We focus on what you’re good at and build on your existing skills.

Realistic and honest

We work towards achievable goals and are upfront about what’s possible and what might take time.

Supportive, not pushy

With your consent, we can communicate with employers, job agencies and support coordinators so everyone is working together.

Collaborative

We can work with support coordinators, housing services and other providers to keep everyone on the same page.

Frequently Asked Questions

We can’t guarantee a job, but we support you through the whole process — from exploring options to applying, interviewing and settling into a role.

Yes, where appropriate and with your permission, we can attend interviews, meetings or workplace visits to provide support.

We can coordinate with Disability Employment Services (DES) and other agencies, so your supports complement each other rather than overlap.

Assist Access / Maintain Employment is generally funded as a Capacity Building support. We can help you understand how it fits into your plan.