Accommodation / Tenancy Assistance
Support to find, secure and maintain a safe and suitable home.
What is
Accommodation / Tenancy support?
Accommodation / Tenancy support is designed to help you find and keep housing that’s safe, suitable and sustainable for your needs.
This can include:
Understanding your housing options and rights
Getting help to apply for properties or housing programs
Support to manage your responsibilities as a tenant
The focus is on giving you practical support and skills so you feel more confident about your housing situation.
Ways we can help
with accommodation
Depending on your situation and NDIS plan, Accommodation / Tenancy support may include:
Exploring housing options – public housing, community housing, private rentals or supported accommodation
Help with applications and paperwork – assistance to complete forms, gather documents and communicate with housing services or real estate agents
Understanding your rights and responsibilities – explaining leases, bonds, rent, property inspections and tenancy conditions
Support with tenancy issues – help to respond to letters, notices, rent concerns or problems with neighbours
Developing tenancy skills – budgeting for rent and bills, keeping the property in good condition and communicating with landlords
Linking with other services – connecting you with housing advocates, financial counselling or support coordinators if needed
We tailor our support to what you need most right now.
Who Is This Service For?
This service is suitable for NDIS participants who are:
Looking for a new place to live
At risk of losing their current tenancy
Unsure about their rights or responsibilities as a tenant
Finding it hard to manage housing-related paperwork or communication
Needing support to keep up with rent and property expectations
Planning a move to more suitable or accessible housing
You don’t have to be in crisis to get help — early support can prevent bigger problems later.
How Our Support Works
We talk about your current housing situation
We start by understanding where you live now (or your current housing status), what’s working and what isn’t.We identify your goals and priorities
Together we clarify what you want to work on — finding a place, keeping your tenancy, resolving issues or building tenancy skills.We create a practical support plan
We outline tasks, timelines and who will do what — including support with forms, calls, appointments and skill-building.We support you to take action
We can help you attend housing appointments, contact services, respond to letters and complete applications.We check in and adjust
As your situation changes, we update your plan to reflect new goals, challenges or opportunities.
Our Approach
Non-judgemental
We’re here to help, not to criticise past situations or decisions.
Participant-led
We follow your goals and respect your choices about where and how you want to live.
Practical
We focus on real steps like phone calls, forms, appointments and planning.
Collaborative
We can work with support coordinators, housing services and other providers to keep everyone on the same page.
Frequently Asked Questions
No, we don’t own or manage housing. We support you to understand options and work with housing providers and services.
We can’t guarantee outcomes, but we can help you apply, follow up and present your situation clearly to housing services.
Yes, with your consent we can communicate with them on your behalf or support you in doing so.
Yes. It is usually funded under Capacity Building supports. We can help you understand how it fits in your current plan.